Kaotica Community

To our Kaotica community,

The impact of COVID-19 has changed our world and the way of life. It is difficult to process as the situation changes daily, but rest assured we continue to operate so you, the creator, the artist can continue to record from the safety of your home.

The health and safety of our employees is our highest priority. We have implemented enhanced safety measures to ensure the protection of our team and distribution.

Social distancing and self-isolation have left our community and industry professionals to work from home, resulting an increased demand for home recording solutions. It is with pleasure that Kaotica can help serve you by adding a simple affordable solution to your home recording rig. Due to popular demand and the economic challenges our local suppliers are facing, we are experiencing delays in receiving and shipping product.

As demand for critical medical supplies increases, some of our suppliers have prioritized production for essential services causing delays and shortages in our signature plastic packaging. To keep up with the surge in demand, we are temporarily packaging some of Kaotica’s line of products in cardboard boxes. Don’t worry though, your Kaotica is the exact same studio booth alternative you’ve been waiting for!

We foresee the capability to fulfill our customer orders throughout the pandemic and it is our priority to get your orders to you as quickly as possible. The Public Health Agency has stated that it is safe to handle and ship parcels. Currently, there is no evidence of COVID-19 being transmitted by imported goods or packages.

Shipping delays are inevitable at this time and we hope you will be patient with us and our team. Please note that we are no longer offering priority shipping and that we are fulfilling orders based on first come first serve basis. By placing your order now, you are ensuring your order will arrive quicker so you can begin recording sooner!

We are monitoring the situation daily and making decisions to help ensure the safety of our Kaotica team and community. We are all in this together and hope that we can continue to support each other in these difficult times.

Please take care of yourselves, stay safe, stay healthy, stay home, and stay creative.

Konrad Zukowski

CEO Kaotica

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Kaotica Eyeball
About Us

About Us

As an artist on the go, you know that inspiration often strikes in the most unlikely places. But inspiration never waits for you to find the perfect conditions. You’ve got to either capture that lightening the moment it strikes or it’s gone forever. That’s why we created the Eyeball, so you can create studio quality tracks anytime, anyplace. Kaotica envisions a colorful tapestry of artists, their stories and shared ideas, creators and industry pros like yourself who make up our awesome community!

Kaotica was born in 2009 when founder, Konrad Zukowski, was watching his friend make beats in his basement studio. His friend had just finished installing thousands of dollars’ worth of foam and sound insulation to treat his space, unfortunately all his time, money and effort did not produce his desired outcome. With a passion in music, and an urge to resolve this dilemma, Konrad applied his background in business and innovative spirit into creating Kaotica and the revolutionary Eyeball used by some of the world’s greatest talent today.

It took years of research and development, patent implementation, and countless hours to introduce the Kaotica Eyeball to the world in 2015. Established in Canada, Kaotica believes in supporting local suppliers and businesses. The Eyeball is 100% manufactured in North America to ensure consistent fine quality, and our services are found locally to provide outstanding support and experience to our valued customers.
Customer Service

Customer Service

Shipping Policy

Please allow up to 2 business days to process your order. All orders are subject to a customer verification procedure. Please ensure your address details and profile information are accurate to prevent delays in shipping. We may refuse your purchase if we find evidence of fraud.

Standard shipping is 2-5 business days in North America and 5-10 business days worldwide.

We offer priority shipping for an additional charge within North America only. Orders must be received and verified by 2:00 PM MST Monday through Friday (excluding holidays) to enjoy next business day delivery. Orders placed after 2:00 PM MST on business days or on weekends/holidays will be shipped on the next business day and received the following business day.

Orders are shipped and delivered on business days (Monday through Friday, excluding holidays) via FedEx from Canada. We do not ship to P.O. Boxes.

Individual pop filter purchases are shipped via Canada Post and USPS within North America via standard 7-12 business day delivery with tracking.

Orders placed outside of North America may face import duties, taxes and fees which are not included in Kaotica’s item pricing. It is the buyer’s responsibility to check with their customs office to determine what additional costs may arise upon delivery.

We do our best to estimate the most accurate delivery time for your convenience. Although tracking details state an expected delivery date, these are estimates, and delays caused due to weather, customs clearance or misinformation are not Kaotica’s responsibility and we are not obliged to reimburse shipping fees charged to the customer.

Returns & Exchanges

If you are not satisfied with your purchase, you can return the Kaotica Eyeball for a refund on the purchase price or an exchange. A return request must be placed within 30 days of receiving your order. Items must be returned in the original packaging and in new condition. Items that have visible wear are not considered to be in new condition and will be returned to the customer at his or her cost. Individual pop filter purchases are final sale and not applicable for refund.

Warranty

Limited One Year Warranty: Kaotica warrants your product to be free from physical defects in material and workmanship for a period of 1 year from the date of original retail purchase. This warranty covers defects in manufacturing that arise from the correct use of the device. It is limited to defects in materials and workmanship and does not cover damage caused by abuse, misuse or unauthorized modification. This warranty also does not cover the normal wear and tear of the pop filter, pop filter removal or microphone insertion and removal.

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FatBoy
Kaotica 800C
Kaotica 7B
Pop Filter

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